You can compare help desk solutions based on the ticketing features available to improve productivity, customizability to suit your business, a self-service portal, AI tools to prep you up for the future and the help desk cost. You can check out a help desk features list to compare help desk tools focusing on these requirements.

Many help desk companies are available out there in the market like Zendesk, Freshdesk, Service Cloud, and much more. Scalability, smart integrations, innovative features, and attractive pricing make iProHR an award-winning help desk that is loved by over 100,000 businesses.

Most service desk/ help desk/ customer support software mentioned in every ticketing system software list offers a free trial period. iProHR offers a 15-day free trial, with access to all premium features to evaluate the help desk before you purchase. You can also do a help desk software pricing comparison to contrast iProHR pricing with its competitors.

Help desk ticketing system comparison is mainly to spot the help desk best suited for your business. The best help desk must offer you more than basic ticketing features. Zia, an AI-powered assistant can have conversations with customers, predict sentiment, pull up help articles and can learn to do more over time.

Take a look at the comparison of the highlights, pricing, and unique features of three of the leading help desk software in the market here before you make a decision.